o Assist production head & in-house printer with order process o Confirm that all wholesale & online orders are correct before verifying completion w/ supervisor o Pack up and physically ship orders in a presentable manner. Take mail and shipments to FedEx, USPS, UPS, etc. locations o Attention to detail a MUST. Working vehicle a MUST.
Full-time Customer Service & PR assistant
o Answering customer service emails from both online & wholesale clients o Invoice customers & create shipping labels as needed o Oversee gifting sets for bloggers, models, influencers etc. o Manage sample sets for all wholesale accounts & ensure they are delivered and returned within specified timeframe o File & general upkeep of office area; ensure all supplies for the office & shipping department are stocked and ready to use o Full understanding of all shipping logistics for wholesale accounts o Assist CEO & Wholesale Manager with various other tasks as needed o QuickBooks knowledge a plus
Full time In House Printer & Production Assistant
o Assist with printing for wholesale & online production o Verify that all wholesale & online orders have been correctly routed before printing o Heat press machine experience a plus but not required